Jobomschrijving

As a Temporary Customer Service DACH professional, your responsibilities are:

• Managing customer inquiries efficiently and professionally via email and phone.
• Providing support and solutions to clients in the DACH region.
• Processing and following up on orders in a timely manner.
• Collaborating with internal departments to address customer needs.
• Maintaining accurate records of customer interactions and transactions.
• Ensuring a high level of customer satisfaction and loyalty.
• Proactively identifying potential issues and resolving them effectively.
• Supporting the team with administrative tasks when necessary.

A successful Temporary Customer Service DACH professional should have:

• Fluency in German and English.
• Experience in customer service.
• Strong communication and problem-solving skills.
• A customer-oriented mindset with a proactive attitude.
• Proficiency in MS Office and CRM systems.
• The ability to work both independently and collaboratively.
• Attention to detail and organizational skills.