Description

For over 20 years, this 100% Belgian fashion brand has enjoyed tremendous success with more than 90 stores in Belgium, France and Luxembourg, an online shop open 24/7, and a rapidly expanding presence in 25 countries thanks to its wholesale partners.

They are looking for an ‘IMPORT COORDINATOR’ (M/F/X) for their headquarters in the center of Brussels (near Brussels Central Station) to be responsible for the operational, administrative and documentary monitoring of textile product import flows, in close collaboration with suppliers, freight forwarders and logistics partners.

The role:

This role consists of 4 main activity domains:

1. Import Monitoring, Delivery & Document Control

   • Opening and validating Letters of Credit (LC)
   • Checking and approving irregularities in documentation (quantities, values and dates)
   • Following up on the issuance and reception of all import-related documents: invoices, packing lists, bills of lading, certificates of origin, etc.
   • Coordinating with freight forwarders to obtain customs clearance documents
   • Tracking transport bookings (by sea, air or land)
   • Planning deliveries in cooperation with logistics partners and updating schedules
   • Communicating regularly with warehouses and internal teams
   • Preparing and sharing weekly delivery reports
   • Reporting delays or logistics/import issues internally
   • Specific monitoring of deliveries to Italy (frequency, volume and compliance)

2. Payment Monitoring and Validation

   • Processing and validating payments to forwarders, suppliers and logistics providers
   • Entering, checking and archiving import-related invoices
   • Reconciling estimated and actual transport costs
   • Regularly updating transport cost data in monitoring tools.

3. Handling Discrepancies and Claims

   • Following up on quality complaints
   • Managing non-compliant or missing deliveries (import disputes)
   • Coordinating with customs and relevant authorities in case of disputes
   • Ordering and managing stock for labels and packaging materials
   • Updating product and logistics specifications in collaboration with suppliers

4. Monitoring CSR Objectives (Corporate Social Responsibility)

   • Ensuring imported products comply with internal CSR standards
   • Contributing to supplier audits on social and environmental topics
   • Reporting on progress made in CSR matters

Profile:

• You have at least 3 years of experience in international import (experience with Asian imports is a plus)
• You have an advanced knowledge of MS Office (especially Excel), ERP systems and logistics tracking tools
• You have solid knowledge of customs procedures and import documentation
• You are well-organized, accurate and able to manage several tasks simultaneously
• You have strong interpersonal skills and are comfortable working with multicultural partners
• You are fluent in English and French, both written and spoken. Knowledge of Dutch is a plus.