EXPORT & FASHION COORDINATOR (all genders)

Since 2003, MYKITA has been a pioneer in eyewear design and manufacturing. A clear, radical aesthetic runs through all visual aspects of the brand. Our ultra-light, individually adjustable frames with patented hinge technology are defined by exceptional comfort, quality, and durability. High-tech and craftsmanship come together in every product, all of which are made at the MYKITA HAUS in Berlin.

We are committed to a sustainability strategy that continuously reduces our environmental footprint along the entire value chain while setting new standards for responsible design. With locations in Europe, Asia, and the USA, we distribute our products worldwide through renowned opticians and fashion retailers, our own MYKITA Shops, and online at mykita.com.

In our modern manufactory at MYKITA HAUS in Berlin-Kreuzberg, around 250 employees from 37 nations work under one roof, with a total of 350 people employed worldwide. From the initial concept to the final handcrafted product, MYKITA brings together a community of skilled professionals with diverse expertise, experiences, and talents who approach their work with creativity and passion.

TASKS & RESPONSIBILITIES

• As part of the Export & Fashion Team, you are the first point of contact for our distributor partners and fashion clients regarding After Sales inquiries.
• You manage customer orders, back orders, invoices, claims, and credit items, keeping everything on track.
• You carefully document all inquiries and relevant information in our ticket system to ensure nothing gets lost.
• You collaborate closely with Sales Managers and Sales Representatives to coordinate activities in their respective markets.
• You work hand in hand with our Logistics team, ensuring all shipping documents are prepared and deliveries run seamlessly.

REQUIRED PROFILE & QUALIFICATIONS

• Language skills: You speak fluent German and English and communicate confidently and professionally in both.
• Experience: You have worked in export or customer support before and have the necessary expertise.
• Work style: You work independently, take responsibility, and have a strong customer-oriented mindset.
• Technical skills: You are proficient in MS Office and have experience with ticketing systems and SAP.

OUR CULTURE & BENEFITS

• The MYKITA HAUS is located in Berlin-Kreuzberg and offers an inviting work environment, including access to yoga classes.
• Community is key: Join us for Monday muesli breakfasts, a monthly team lunch, and regular after-work events.
• Our flexible working hours help you balance your professional and personal life.

APPLY NOW! Become part of the MYKITA community and help shape the future of eyewear with us.