Jobomschrijving

As a Customer Service Polish English for the Fashion Industry your responsibilities are:

• Responding promptly to customer inquiries via email, phone, and chat.
• Assisting customers with order placement, tracking, and returns.
• Resolving complaints and ensuring customer satisfaction in a professional manner.
• Collaborating with internal departments to address customer issues effectively.
• Maintaining accurate records of customer interactions and transactions.
• Providing product information and advice tailored to customer needs.
• Identifying trends in customer queries and suggesting process improvements.
• Ensuring compliance with company policies and procedures.

A successful Customer Service Polish English for the Fashion Industry should have:

• Fluency in both Polish and English, with excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency with customer relationship management (CRM) tools and basic office software.
• A proactive attitude and the ability to work well under pressure.
• An interest in or knowledge of the fashion industry.